FAQs

Frequently Ask Question

Find quick answers to our most common questions below. Can’t find what you’re looking for? Don’t hesitate to contact us directly.

What areas do you serve?

We provide our premium cleaning services nationwide across the United States! Wherever you are, the Tidy Cleaning Champs are ready to serve you.

What cleaning products do you use?

Your family's safety is our priority. We primarily use powerful, eco-friendly, and non-toxic cleaning products that are tough on dirt and grime but gentle on your home, children, and pets. We can also use your preferred products upon request.

How do I book a cleaning service?

Booking is easy! You can schedule your cleaning service online through our website, or give us a call at (855) 822-8412. We offer flexible scheduling to fit your needs.

What is included in a standard cleaning service?

Our Standard Home Cleaning is designed for maintenance and includes thorough dusting, vacuuming, mopping, and the sanitization of kitchens and bathrooms. We focus on the essential tasks to keep your most-used spaces fresh and tidy.

Are your cleaners insured and bonded?

Yes, absolutely. Tidy Cleaning Champs is fully insured and bonded. This protects you, your home, and our team in the rare event of an accident or damage, giving you complete peace of mind.

How often should I schedule cleaning services?

The frequency of cleaning services depends on your needs. We offer one-time, weekly, bi-weekly, and monthly cleaning services. We can help you determine the best schedule for your home.

What if I’m not satisfied with the cleaning?

Your satisfaction is 100% guaranteed. If you are not happy with any area, please contact us within 24 hours and we will return to re-clean the area in question at no extra cost to you.

How often should I schedule cleaning services?

This depends on your lifestyle and needs! We have clients who schedule us weekly, bi-weekly, or monthly. We recommend starting with a more frequent service and adjusting as needed. We're happy to help you find the perfect schedule.