Effective Date: December 9th, 2024

At Tidy Cleaning Champs LLC (“we”, “our”, or “us”), your privacy is our priority. This comprehensive Privacy Policy details how we collect, use, protect, and manage your personal information when you visit our website https://tidycleaningchamps.com or utilize our professional cleaning services.

1. Information We Collect

We collect information that helps us provide exceptional cleaning services:

• Personal Details: Name, address, phone number, email
• Service Information: Cleaning preferences, scheduling details
• Payment Data: Billing address and transaction history
• Technical Data: IP address, browser type, device information

2. How We Use Your Information

Your information enables us to deliver premium cleaning services:

• Schedule and manage cleaning appointments efficiently
• Process payments and send service confirmations
• Provide personalized customer support and communication
• Improve our services and website functionality
• Send service updates and promotional offers (with consent)

3. Mobile Messaging & Communications

When you opt-in for SMS/text communications:

• We collect mobile data for service-related messages only
• Messages may include appointment reminders, service updates, or special offers
• We never sell, share, or disclose your mobile data to third parties
• Opt-out anytime by replying “STOP” – message and data rates may apply

4. Data Protection & Security

We implement robust security measures:

• Encrypted data transmission and secure storage systems
• Limited employee access to personal information
• Regular security assessments and updates
• Secure payment processing protocols

5. Your Privacy Rights

You maintain control over your information:

• Access and review your personal data upon request
• Update or correct inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications at any time

6. Third-Party Services

We may use trusted third-party services for:

• Payment processing (PCI-compliant providers)
• Website analytics and performance monitoring
• Customer relationship management

All third-party providers adhere to strict data protection standards.

7. Policy Updates

We may update this policy to reflect:

• Changes in our services or legal requirements
• Enhancements in data protection practices
• Feedback from our valued customers

Significant changes will be communicated through our website or direct notification.

8. Contact Our Privacy Team

For privacy-related questions or concerns, contact us:

Tidy Cleaning Champs LLC

1699 King St, Ste 114, Enfield, CT 06082

Phone: (855) 822-8412

Email: privacy@tidycleaningchamps.com

We are committed to protecting your privacy while delivering exceptional cleaning services to homes across Connecticut.